Experience
Tech Consultant
TheFigBranch
- Advised business owners on digital transformation and e-commerce solutions.
- Liaised with vendors to implement web applications and oversaw system migrations.
- Optimised sales processes using CRM such as SalesForce.
- Implemented UX and code changes on web apps and web-builders including SquareSpace.
January 2019 - Present
Program Manager
Madison Strong
- Developed project plan and process plans from inception of task till delivery.
- Conducted research on assigned protocols and requirements for import and export.
- Liaised with buyers to assess client needs and post sales evaluation.
March 2018 - October 2018
Senior Web Developer (Team Lead)
Quandoo
- Lead a team of web developers to create web apps and websites for restaurants and events with top market performers including Marriott International, Grab and Citibank
- Designed and created website templates sold in 12 different countries.
- Coordinated web product training and sales strategy for Business Development and Account
Managers.
- Developed mobile optimised WordPress and JavaScript (CSS3, HTML5, PHP, MySQL) based websites.
December 2015 - December 2017
Research Assistant
The Chinese University of Hong Kong
- Proposed key research topics and approaches to professors and top researchers.
- Designed and conducted interviews with stakeholders.
- Co-authored academic papers on public health that were featured in the International Journal of Cardiology (2016) and Medicine (2016).
August 2015 - September 2015
Sales Force Effectiveness Intern
Novartis AG
- Generated PivotTables to assess sales performance.
- Interviewed small business owners and doctors to track product demand and adoption.
June 2014 - August 2014
June 2013 - August 2013